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Articles tagged with #ai
Setup with Agentforce: Your AI Co-Admin in Salesforce You know that feeling when a stakeholder pings you on Slack at 4:55 PM asking for "just a quick permission set" before they head into a demo? I had that happen twice last week. Both times I was a...
Salesforce Headless 360: What It Actually Means for You If you were anywhere near the Salesforce ecosystem this past week, you probably heard the term "Headless 360" thrown around a lot. It dropped at TrailblazerDX 2026 and instantly became the most...
Salesforce Headless 360: What It Means for You If you were anywhere near the Salesforce ecosystem this week, you probably heard the buzz around TDX 2026. And the biggest announcement? Headless 360. It sounds like a skateboard trick, but it's actuall...
Setup with Agentforce (Beta): An Admin's Honest First Look If you've spent any real time clicking through Salesforce Setup, you already know the feeling. You need to freeze a user, check who has access to a custom object, and fix a broken formula fi...
Agent Script: Build Reliable Salesforce AI Agents If you've been playing around with Agentforce, you've probably hit that moment where your agent does something... unexpected. Maybe it interprets a customer request wrong, or it skips a step in a pro...
You spent weeks getting your Agentforce agent just right. The demo looked perfect. Then a customer asked something slightly unexpected, and the agent went completely off the rails. Sound familiar? That's exactly the problem Salesforce Agent Script wa...
